Croclights Ltd ("Croclights") guarantees that LED lamps ("Lamps") supplied will be free from defects in materials and workmanship for two (2) years following the date of shipment to the original purchaser (“Customer”).  Customer must retain proof of purchase of any Lamps supplied by Croclights or agent on behalf of.
Croclights does not warrant, and this warranty specifically excludes, (a) the suitability of the Lamps for any specific use or application, or (b) compatibility of the Lamps with any other products or fittings not provided by Croclights.

Croclights reserves the right to investigate any warranty claims to resolve the problem or to determine whether such claims are proper. If any Lamps provided by Croclights fail to conform to the above warranty, Croclights sole and exclusive liability will be, at Croclights option, to repair, replace, or credit Customer account with an amount equal to the price paid for any such Lamps which fail during the applicable warranty period provided that: (a) Customer promptly notifies Croclights in writing that such Lamps is/are defective and furnishes an explanation of the deficiency; (b) Customer complies with Croclights ‘Returns Instructions’ (c) the Lamps is/are returned to Croclights service facility at Customer’s risk and expense; and (d) Croclights is satisfied that claimed deficiencies exist and were not caused by accident, mishandling, misuse, neglect, alteration, repair, improper installation, improper testing, improper packaging by Customer, failure to follow operating or maintenance instructions as prescribed by Croclights or services performed by someone other than Croclights. If Lamps are defective, transportation charges for the return of Lamps to Customer within the United Kingdom will be paid by Croclights. For all other locations, the warranty excludes all costs of shipping, customs clearance and other related charges. Croclights will have a reasonable time to make repairs, replace Lamps, or to credit Customer account.

This limited warranty shall not apply to any Lamps, or parts thereof, (a) from which the Lamps serial number, Croclights model number, or other identification markings have been altered, removed or rendered illegible; (b) has been damaged by or subject to improper installation or operation, misuse, accident, neglect and/or has been used in any way other than in strict compliance with Croclights operation and installation specifications; (c) has become defective or inoperative due to its integration or assembly with any equipment or products not supplied by Croclights; (d) has been repaired, modified or otherwise altered by anyone other than Croclights or its authorised agent, and/or (e) has been subject to the opening of any sealed part  without Croclights prior written consent. If any claim by a Customer falls within any of the foregoing exceptions, Customer shall pay Croclights the then current rates and charges for repair services.